eLumen Customer Success Manager
Based in Atlanta, Megan Blevins has been with eLumen since 2015. Having utilized eLumen as an Instructional Technologist at Hartnell College in Salinas, California, Megan was excited to join eLumen’s team of innovators with a shared vision of enhancing education practices designed to improve student success. What really spoke to her was – having been a 13+ year military spouse and moving around a lot – the idea of student engagement resources such as badging, portfolios, and extended transcript so she could easily demonstrate learning outcomes and skills attainment for teaching certification when moving from state to state. As a member of the eLumen customer success team, Megan works with a number of partner institutions on adoption, implementation, and ongoing use of eLumen.
What are 3 words you would use to describe eLumen?
- Dynamic – we’re at the forefront of trends in education and driven by student success
- Comprehensive – our solution supports a continuous improvement cycle and getting to the goal of successful students and showing the work that schools are doing to meet this goal
- Supportive – eLumen really takes all the components of cycle and gives you the tools you need all in a single system, and has a rock star customer success team!
What three words would you use to describe your role?
How do you maintain a healthy work/life balance?
My family and I love and adore being outside – camping, hiking, fly fishing, mountain biking, rock climbing. We have three small kids, and we’re are trying to raise them as digital natives that are disconnected from their technology; we are a limited screen time family that strives to unplug and go outside. We actually spent a couple months living the “Tiny House” life in our camper, traveling around Utah and the Grand Canyon, home schooling the kids. It was an amazing educational experience!
What is your biggest achievement to date?
Aside from raising three tiny humans, I would have to say summitting Mt. Rainier and Mt. Adams, back-to-back, with a 20-mile bike ride in between, while pregnant! Although, I was only a month pregnant and didn’t know it at the time.
What are you currently reading?
Building Better Families: A Practical Guide to Raising Amazing Children by Matthew Kelly.
What is your go-to Karaoke song?
Journey’s “Can’t Stop Believing.”
What is most rewarding about your job here at eLumen; what makes it all worthwhile?
I love it when I’m working with a school and as they get excited about using the software, they realize they now have support for something they didn’t have support for before and can now reach their own goals.