eLumen Employee Spotlight – Donna Jones

Donna Jones, Ed.D.
Director of Solutions Engineering

Based in Des Moines, Donna Jones has been with eLumen since 2017. With an extensive background in instructional design and academic assessment along with more than 20 years’ experience in education technology, Donna was introduced to eLumen through a mutual friend, Melissa Loble, Senior Vice President of Customer Success and Partnerships at Instructure. Donna found eLumen’s innovative integrated curriculum, assessment, and student engagement system to be an exciting way to further her work in education technology adoption and joined the eLumen team!

Before working at eLumen what was the most unusual or interesting job you’ve ever had?

For me, one of the most interesting and engaging jobs I’ve had was Strategic Consultant, Senior Specialist at Blackboard where I got to work with institutions on planning their initiatives. The work was not just about adopting technology but also involved helping schools develop change management and introduce new processes before implementing the technology. It was great working with diverse institutions globally.

What does a typical day at eLumen look like for you?

Each day holds a variety of activities related to helping institutions both in the US and abroad gain a better understanding of eLumen’s resources. For example, working on RFPs, discovery calls to understand unique needs for managing curriculum assessment, and student success, and then providing a custom walkthrough of our system accordingly, onsite presentations, and more! 

What is your biggest achievement to date – personally or professionally?

Raising two amazing children! My family is the most important thing to me.

What is a fun fact about you that eLumen clients and colleagues probably don’t know?

Growing up I used to show and train dogs (Shelties). I was a national 4-H champion in Dog Care and Training and went on to become a dog show judge and co-authored curriculum used in the State of Kansas to this day.

What is your go-to karaoke song?

Tina Turner’s “Proud Mary.”

What are 3 words you would use to describe eLumen?

  • Unique – approach to integrating disparate systems
  • Nimble – can help institutions manage student success support processes faster with less effort
  • Efficient – help improve processes

What is most rewarding about your job here at eLumen; what makes it all worthwhile?

I love helping people and institutions solve problems and overcome challenges when it comes to operationalizing processes designed to ultimately help students succeed. 

Donna Jones and her Family